Healthcare Service
We provide end-to-end services supported by strong horizontal technology and operational competencies. We have domain expertise in all aspects of healthcare and pharmaceutical services.
Banking & Financial Services
Today’s customers are looking for modern solutions for handling their financial service needs. We help banks, fintech, and payment service providers enhance and transform all aspects of the customer lifecycle with innovative operational and technology solutions.
Travel, Transportation & Tourism
AI- and insight-infused solutions anticipate this reality to keep things nimble and agile in the Travel, transportation, and Tourism landscape in uncertain global times.
Reap the Benefits of Outsourcing Customer Care
Google, Alibaba, and Skype all choose to outsource solutions to get access to a unique pool of skills and talents, solve capacity issues, and improve service quality. “Connect Global Phil. Inc. is a CARE outsourcing company”.
Cost Savings
You don’t have to pay a fixed salary or employee benefits when you choose to outsource. You don’t need to provide your customer service representatives with office space or specialized equipment, saving you extra bucks.
Reduced Workload
Small business owners wear many hats at the same time. Outsourcing customer service, can free up you and your employees’ time and allow everyone to focus on larger sales drivers like marketing and sales rather than responding to customer calls and emails.
After-Hours Coverage
Many customers expect to be able to reach companies’ customer care departments during off-hours. Outsourced customer support representatives will be available 24/7 if that is something that your customers value about your business.